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Regulations of the online store

HONEY AND MIST STUDIO

specifying, among others rules for concluding sales contracts through the Store, containing the most important information about the Seller, the Store and the rights of the Consumer

 

Provisions regarding the Privileged Entrepreneur Mayand applicable to mindaboutconcluded from January 1, 2021 r.

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Execution of the contract
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Appendix 1: Model withdrawal form

 

§ 1 DEFINITIONS

Working days – days from Monday to Friday, except for public holidays.
Consumer – a consumer within the meaning of the provisions of the Civil Code.
Account – a free function of the Store regulated by separate regulations (service provided electronically), thanks to which the Buyer can set up his individual account in the Store.
Buyer – each entity buying in the Store.
Preferred Buyer – Consumer or Privileged Entrepreneur.
Privileged entrepreneur – a natural person concluding a contract with the Seller directly related to its business activity, but not of a professional nature for it (the definition applies to contracts concluded from January 1, 2021).
Statute – these regulations.
Store – HONEY AND MIST STUDIO online store run by the Seller at https://honeyandmist.com.
Seller – MHSTUDIO sp. z o. o. with its registered office at ul. Białego Dębu 9/11, 02-767 Warsaw, entered into the National Court Register - register of entrepreneurs by the District Court for the capital city of Warsaw, 13th Commercial Division of the National Court Register, under KRS number 0000953869, NIP number 5213956386, REGON number 521275274, share capital 5000.00 zloty.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Białego Dębu 9/11, 02-767 Warsaw
  2. Email address: hello@honeyandmist.com
  3. Telephone: 0048 692 470 449

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, you need:
  • device with Internet access
  • a web browser that supports JavaScript and cookies.

To place an order in the Store, in addition to the requirements set out in paragraph 1, an active email account is required.

§ 4 PURCHASES IN THE STORE

  1. The prices of goods visible in the Store are the total prices for the goods.
  2. The Seller points out that the total price of the order includes the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
  3. The goods selected for purchase should be added to the basket in the Store.
  4. Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
  5. The order is placed at the moment of confirmation of its content and acceptance of the Regulations by the Buyer.
  6. Placing an order is tantamount to concluding a sales contract between the Buyer and the Seller.
  7. The Seller shall provide the Preferred Buyer with a confirmation of the conclusion of the sales contract on a durable medium at the latest at the time of delivery of the goods.
  8. The Buyer may register in the Store, i.e. set up an Account in it, or make purchases without registration by providing their data with each possible order.

§ 5 PAYMENTS

  1. You can pay for the placed order, depending on the Buyer's choice: 

using a payment card

  • Visa
  • Visa Electron
  • MasterCard
  • MasterCard Electronic
  • Maestro

via the payment platform:

  • Shop Payments

If you choose payment via the Payments Shoper payment platform, Blue Media SA is the entity providing online payment services. The Seller informs that in the case of some payment methods, due to their specificity, payment for the order with this method is possible only immediately after placing the order. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER EXECUTION

  1. The seller is obliged to deliver the goods without defects.
  2. The order completion date for products available in stock is 48 hours after the payment is credited to the bank account.
  3. If the Buyer has chosen to pay for the order in advance, the Seller will proceed with the order after it has been paid for.
  4. In a situation where, as part of one order, the Buyer purchased goods with different delivery dates, the order will be completed on the date appropriate for the goods with the longest delivery date.
  5. The goods are delivered only on the territory of the Republic of Poland.
  6. Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
    1. Via a courier company

§ 7 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

  1. The privileged buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline to withdraw from the contract expires after 14 days from the day:
    1. in which the Preferred Buyer came into possession of the goods or in which a third party other than the carrier and indicated by the Preferred Buyer came into possession of the goods;
    2. in which the Preferred Buyer came into possession of the last item or in which a third party, other than the carrier and indicated by the Preferred Buyer, came into possession of the last item in the case of a contract obliging to transfer ownership of many items that are delivered separately.
  3. In order for the Preferred Buyer to be able to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
  4. A privileged buyer may use the model withdrawal form at the end of the Regulations, but it is not mandatory.
  5. In order to meet the withdrawal deadline, it is enough for the Preferred Buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

    CONSEQUENCES OF WITHDRAWAL FROM THE AGREEMENT

  6. In the event of withdrawal from the concluded contract, the Seller returns to the preferred Buyer all payments received from him, including the costs of delivery of the goods (except for additional costs resulting from the preferred method of delivery chosen by the Buyer other than the cheapest usual method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller was informed about the decision of the Preferred Buyer to exercise the right to withdraw from the contract.
  7. The Seller will refund the payment using the same payment methods that were used by the Preferred Buyer in the original transaction, unless the Preferred Buyer agrees to a different solution, in each case the Preferred Buyer will not incur any fees in connection with this return.
  8. The seller may withhold the return of payment until receipt of the goods or until proof of its return is provided to him, depending on which event occurs first.
  9. The seller asks you to return the goods to the following address: ul. Białego Dębu 9/11, 02-767 Warszawa immediately, and in any case not later than 14 days from the date on which the Preferred Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the preferred buyer sends back the goods before the expiry of the 14-day period.
  10. The preferred buyer bears the direct costs of returning the goods.
  11. The preferred buyer is only liable for a decrease in the value of the goods resulting from using them in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
  12. If the goods, due to their nature, cannot be returned by ordinary post, the Preferred Buyer will also have to bear the direct costs of returning the goods. The Preferred Buyer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
  13. If it is necessary to return funds for a transaction made by the Preferred Buyer with a payment card, the Seller will refund the funds to the bank account assigned to this payment card.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL FROM THE CONTRACT

  1. The right to withdraw from a distance contract referred to in § 7 of the Regulations does not apply to a contract:
    1. in which the subject of the service is a non-prefabricated item, manufactured according to the specification of the Preferred Buyer or serving to satisfy his individual needs;
    2. in which the subject of the service is an item that deteriorates quickly or has a short shelf life;
    3. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
    4. in which the subject of the service are items which, due to their nature, are inseparably connected with other items after delivery;
    5. in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
    6. for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement;
    7. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawing from the contract.

§ 9 COMPLAINTS

  1. In the event of a defect in the goods, the Buyer has the option to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
  2. Using the warranty, the Buyer may, on the terms set out in the Civil Code:
    1. submit a price reduction statement,
    2. in the case of a significant defect - submit a statement of withdrawal from the contract,
    3. demand replacement of the item with a defect-free one,
    4. request removal of the defect.
  3. The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the item to the Buyer - on the terms set out in the Civil Code.
  4. The Seller asks you to submit complaints under the warranty to the postal or electronic address indicated in § 2 of the Regulations.
  5. If it turns out that in order to consider the complaint, it is necessary to deliver the defective goods to the Seller, the Buyer is obliged to deliver the goods, in the case of a preferred Buyer - at the expense of the Seller, to the address of ul. Białego Dębu 9/11, 02-767 Warsaw.
  6. If an additional guarantee has been granted for the goods, information about it, as well as about its terms, is available in the product description in the Store.
  7. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
  8. The complaint will be considered by the Seller within 14 days.

    EXTRA-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SUFFERING CLAIMS

  9. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. With:
    1. mediation conducted by the competent Voivodeship Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. assistance of the locally competent permanent consumer arbitration court operating at the Voivodship Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. free assistance of the municipal or poviat Consumer Ombudsman;
    4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 10 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the execution of orders. The basis for the processing of personal data in this case is:
  • contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6(1)(b) of the GDPR),
  • the Seller's legal obligation related to accounting (Article 6(1)(c) of the GDPR) and
  • the legitimate interest of the Seller, consisting in the processing of data in order to establish, pursue or defend any claims (Article 6(1)(f) of the GDPR).

Providing data by the Buyer is voluntary, but at the same time necessary to conclude the contract. Failure to provide data will make it impossible to conclude a contract in the Store. The Buyer's data provided in connection with purchases in the Store will be processed until:

    1. the contract concluded between the Buyer and the Seller will cease to apply;
    2. the Seller will no longer be subject to the legal obligation obliging him to process the Buyer's data;
    3. the possibility of pursuing claims by the Buyer or the Seller related to the contract concluded by the Store will cease;
    4. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller

– depending on what is applicable in a given case and what is the latest.

  1. The buyer has the right to demand:
  • . access to your personal data,
    1. rectifying them,
    2. deletion,
    3. processing restrictions,
    4. transferring data to another administrator
      and also the law:
    5. to object at any time to the processing of data for reasons related to the special situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on legitimate interests pursued by the administrator).
  2. In order to exercise his rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
  3. If the Buyer considers that his data is processed unlawfully, the Buyer may file a complaint to the President of the Office for Personal Data Protection.

§ 11 RESERVATIONS

  1. It is forbidden for the Buyer to provide illegal content.
  2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and in order to fulfill the order.
  3. Agreements concluded on the basis of the Regulations are concluded in Polish.
  4. In the event of a possible dispute with a Buyer who is not a preferred Buyer, the competent court will be the court competent for the seat of the Seller.

Appendix No. 1 to the Regulations

Below is a model withdrawal form, which the Consumer or Privileged Entrepreneur may, but does not have to, use:

TEMPLATE WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)

MHSTUDIO sp. z o.o
st. Białego Dębu 9/11, 02-767 Warsaw
e-mail address: hello@honeyandmist.com

– I/We(*) …………………………………………………………… hereby inform/we (*) about my/our withdrawal from the contract of sale of the following items(*) / for the provision of the following service(*):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

- The date of conclusion of the contract(*)/reception(*)

…………………………………………………………………………………………………………………………………………………………

– Name and surname of the Consumer(s) / Preferred Entrepreneur(s):

…………………………………………………………………………………………………………………………………………………………

– Address of the Consumer(s) / Preferred Entrepreneur(s):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………
Signature of the Consumer(s) / Preferred Entrepreneur(s)
(only if the form is sent on paper)

Date ……………………………………..

(*) Delete where not applicable.

 

Account Regulations

at the HONEY AND MIST STUDIO store

The provisions regarding the Privileged Entrepreneur apply to contracts concluded from January 1, 2021.

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Civil Code.
Account – a free Store function (service) regulated in the Regulations, thanks to which the Buyer can set up his individual account in the Store.
Buyer – each entity buying in the Store.
Preferred Buyer – Consumer or Privileged Entrepreneur.
Privileged entrepreneur – a natural person concluding a contract with the Seller directly related to its business activity, but not of a professional nature for it (the definition applies to contracts concluded from January 1, 2021).
Statute – these Account Regulations.
Store – HONEY AND MIST STUDIO online store run by the Seller at https://honeyandmist.com
Seller – MHSTUDIO sp. z o. o. with its registered office at ul. Białego Dębu 9/11, 02-767 Warsaw, entered into the National Court Register - register of entrepreneurs by the District Court for the capital city of Warsaw, 13th Commercial Division of the National Court Register, under KRS number 0000953869, NIP number 5213956386, REGON number 521275274, share capital 5000.00 zloty.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Białego Dębu 9/11, 02-767 Warsaw
  2. Email address: hello@honeyandmist.com
  3. Telephone: 0048 692 470 449

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning and creation of an Account, you need:
  • active email account
  • device with Internet access
  • a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

  1. Creating an Account is completely voluntary and depends on the will of the Buyer.
  2. The account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Store, checking the order status or editing the Buyer's data independently.
  3. In order to set up an Account, you must complete the appropriate form in the Store.
  4. At the time of setting up the Account, an agreement is concluded between the Buyer and the Seller for an indefinite period of time regarding the maintenance of the Account on the terms set out in the Regulations.
  5. The Buyer may resign from the Account at any time without incurring any costs.
  6. In order to resign from the Account, you should send your resignation to the Seller at the following e-mail address: hello@honeyandmist.com, which will result in the immediate deletion of the Account and termination of the Account maintenance agreement.

§ 5 COMPLAINTS

  1. Complaints regarding the functioning of the Account should be sent to the e-mail address hello@honeyandmist.com.
  2. The complaint will be considered by the Seller within 14 days.

    EXTRA-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SUFFERING CLAIMS

  3. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. With:
    1. mediation conducted by the competent Voivodeship Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. assistance of the locally competent permanent consumer arbitration court operating at the Voivodship Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. free assistance of the municipal or poviat Consumer Ombudsman;
    4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store - due to the principle of transparency contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data is to maintain the Account. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Buyer, aimed at its conclusion (Article 6(1)(b) of the GDPR), as well as the legitimate interest of the Seller, consisting in the processing of data in order to determine pursuing or defending any claims (Article 6(1)(f) of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
  4. The Buyer's data will be processed until:
    1. The account will be deleted by the Buyer or the Seller at the request of the Buyer
    2. the possibility of pursuing claims by the Buyer or the Seller related to the Account will cease;
    3. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller

– depending on what is applicable in a given case and what is the latest.

  1. The buyer has the right to demand:
    1. access to your personal data,
    2. rectifying them,
    3. deletion,
    4. processing restrictions,
    5. transferring data to another administrator
      and also the law:
    6. to object at any time to the processing of data for reasons related to the special situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on legitimate interests pursued by the administrator).
  2. In order to exercise his rights, the Buyer should contact the Seller.
  3. If the Buyer considers that his data is processed unlawfully, the Buyer may file a complaint to the President of the Office for Personal Data Protection.

§ 7 RESERVATIONS

  1. It is forbidden for the Buyer to provide illegal content.
  2. The agreement regarding the maintenance of the Account is concluded in Polish.
  3. In the event of important reasons referred to in par. 4, the Seller has the right to change the Regulations.
  4. Important reasons referred to in sec. 3 are:
    1. the need to adapt the Store to the provisions of law applicable to the operation of the Store
    2. improving the security of the service provided
    3. changing the functionality of the Account requiring modification of the Regulations.
  5. The Buyer will be informed about the planned change to the Regulations at least 7 days before the change comes into force via e-mail sent to the address assigned to the Account.
  6. If the Buyer does not agree to the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address hello@honeyandmist.com, which will result in termination of the Account maintenance agreement upon the entry into force of the planned change or earlier if the Buyer submits such a request.
  7. If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the contract in the future.
  8. In the event of a possible dispute with a Buyer who is not a preferred Buyer, the competent court will be the court competent for the seat of the Seller.

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CutEditor Przemysław Głąbicki for Honey and Mist Studio Store, All rights reserved

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